This special online voucher is for first-time guests to True REST and can be redeemed exclusively at the True REST Glendale location. The First Float voucher is valid for 6 months from the date of purchase. Please note, floats are non-transferable.

First Float Arrival

New Float participants MUST arrive 30 minutes prior to the scheduled float time. Any late participants that do not arrive 30 minutes prior will need to reschedule to the next available float time, which may be on a different day.

Cancellation Policy:

If you need to cancel or reschedule, please call the local spa. Please be advised that we require 24-hour notice to avoid a cancellation/rescheduling flat fee of $25. There is a No-Show (no call nor visit prior to the arrival time) flat fee of $49 or redemption of a member benefit, gift card or other promotional offer that would have been used for the scheduled appointment. If multiple bookings are held under the same credit card, all canceled or no show appointments will be made on that one card. Credit cards or other means of payment, such as a gift card, that are taken at time of booking are not charged prior to your appointment — they are used to hold the reservation and for our cancellation policy.

Before you book:

To ensure the best experience for all our guests and to maintain the cleanliness of our float tanks, we kindly ask that you keep the following in mind when booking your session:

1. If you are currently menstruating, we kindly request that you reschedule your session for a later date. This helps ensure the optimal floating experience and avoids the additional cleaning fee.
2. If you have recently dyed your hair or had a spray tan, we kindly ask that you wait until these treatments have fully set before your float. This helps prevent any issues with our pods and ensures a smooth experience for all, and helps avoid the additional cleaning fee.

truerest.com/policy

Refund Policy:

There are no refunds on past floats, memberships, packages, or gift cards. All packages expire 6 months after purchase. There are no refunds on packages or memberships. Membership floats remain active for the duration of the membership. Membership floats will expire 6 months after the date of cancellation. Please email [email protected] for any questions.

Satisfaction Guarantee:

“If you are not 100% satisfied with your first float, you pay nothing. It’s that simple!” This is not a money back guarantee. Payment will not be collected if the first float is unsatisfactory. There are no refunds if using a pre-paid float.

All True REST  locations are independently owned and operated.